International Spa Consultants & Project Managers


Jane Crebbin-Bailey and John Harrington formed HCB Associates as a partnership in 1997.

HCB is a full service spa consultancy ( see client list below ) who also provide expert courses and workshops in international spa management and operations that enable participants both from the hospitality and leisure industries and service sectors, such as banking and manufacturing, to understand the dynamics of the rapidly developing spa business. Apart from the UK these courses have also been held by HCB in South Africa, Hong Kong and Australia.

Jane Crebbin-Bailey

Jane Crebbin-Bailey is a leading educationalist, writer and speaker on Spa Therapy and Practise. She is a past chairman of The British Association of Beauty Therapy; served as a director of the International Spa Association (Europe) responsible for Standards and Practise and as a board member of The ISPA Education Foundation in the US.

Jane works as a partner in International Spa Consultants, HCB Associates. She is also a part time lecturer at The University of Derby, School of Hospitality, Leisure and Tourism. Jane is a member of the HABIA (Hairdressing & Beauty Industry Authority) working party responsible for the new UK vocational standards in Spa and is currently developing a Foundation Degree in Spa for BCUC (Buckinghamshire & Chilterns University Colleges).

 
John Harrington

Following a career as a civil engineer in the Middle East, John acquired a day spa business in London's Mayfair district in 1979. Today this operates as The Ragdale Clinic.

John was approached to head up a leading French thalassotherapy laboratory's UK operation in 1989.

In this capacity he was involved in the early development of spas on board cruise ships, including the QE2, and worked with many of the leading destination and day spas in the UK and throughout Europe.

A renowned speaker and writer on spa operations, spa travel and tourism John also contributes a regular monthly column to leading UK spa journal.

Contact spa.consult@hcb-associates.com


The Spa Book – the official guide to spa therapy by Jane Crebbin-Bailey, Dr. John Harcup and John Harrington. ISBN 1-86152-917-1. Available from www.amazon.co.uk and www.thomsonlearning.co.uk.

As a partnership since 1997, HCB have been consulted by:

  • Thermenland Styria – the Austrian hot springs spa region.
  • Shillim Eco Resort & Spa, Western Ghats, Maharashti Province, India.
  • Lifestyles - Health Club & Spa, Beirut.
  • The Embassy Hotel, Bournemouth.
  • The Gatsby Spa, Bromley, Kent.
  • The Leopard Rock Hotel, Harare, Zimbabwe.
  • Erwin Madoc, Accorr Group, France.
  • Luxury Spa Destinations of The World.
  • Prestige Hotels, Catalonia, Spain.
  • Wells Leisure Centre, Somerset County Council.
  • Sports Management Consulting Group - Four Seasons Hotel, Lisbon, Portugal
  • Sports Management Consulting Group - Alma Verde, West Algarve, Portugal
  • The Boots Company PLC
  • Derby University School of Hospitality & Leisure
  • Nirvana Spa UK
  • FanCourt Hotel & Spa South Africa
  • Scanticom Comwell Group Sweden
  • Bath & North East Somerset Tourism Council
  • Aura- Soma Group
  • Thermarium GmbH
  • Rogner Group Austria
  • Chewton Glen Hotel & Spa UK
  • Children’s First Clubs
  • Whittlebury Hall Spa
  • Center Parcs UK
  • HABIA
  • Candy and Candy
  • BCUC (Buckingham Chilterns University Colleges)
  • Kanebo, Japan
  • Hodson Bay Hotel, Athlone, Rep. of Ireland
  • .IHBI, Hong Kong
  • The Stellenbosch Academy, South Africa
  • CIDESCO, Australia
  • University of Applied Sciences, FH Joanneum, Austria
  • European Spa Academy, Baden-Baden, Germany
  • The Writer Corporation, Shillim, Pune, India
  • IHHR Hospitality (Andhra) Pvt, Ltd, New Delhi, India

* The British Association of Beauty Therapy and Cosmetology.
* The Confederation of International Beauty Therapy and Cosmetology.
* The International Spa Association.